DesigXner ("Company," "we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (including any associated subdomains and related properties).
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Website.
We comply with:
Contact Form Information: When you submit a contact form, consultation request, or audit request, we collect your name, email address, phone number, company name, industry, project description, and any additional information you provide.
Consultation & Meeting Information: Calendar invitations, meeting notes, project requirements, and any documents you share.
Email Communications: Email address, subject matter, content, and any attachments.
Website Analytics: We use Google Analytics to track pages visited, time spent on pages, device and browser information, geographic location (city/state level), and traffic sources.
Cookies & Tracking Technologies: Session cookies, persistent cookies, web beacons, Google Analytics cookies, and third-party tool cookies.
Server Logs: IP address, browser type and version, operating system, access times and dates, pages requested, and referrer URL.
We may receive data from Google Analytics, email service providers, payment processors, calendar services, and CRM systems.
We use your information to respond to inquiries, provide web design and SEO services, send project updates, and provide customer support.
Sending confirmation emails, appointment reminders, project progress updates, and newsletters (with consent).
Creating client records, invoicing and payment processing, scheduling, quality assurance, fraud prevention, and legal compliance.
Understanding website usage patterns, improving user experience, optimizing conversion funnels, and measuring marketing effectiveness.
For EU/EEA residents, we process data based on: Consent (when you explicitly agree), Contract (to provide requested services), Legitimate Interest (business operations and security), and Legal Obligation (tax and compliance requirements).
We implement SSL/TLS encryption, firewalls, access controls, data encryption at rest, regular security updates, strong password requirements, secure backup systems, and 24/7 security monitoring.
You have the right to access, correct, delete, restrict, port, and object to processing of your data, and to withdraw consent at any time.
You have the right to know what personal information is collected, request deletion, opt-out of sale of personal information, and be free from discrimination for exercising rights.
You have the right to access, correct inaccurate data, withdraw consent, and file complaints with the Privacy Commissioner.
To exercise any privacy rights, email us at privacy@designxner.com with the subject "Privacy Rights Request." We will verify your identity and respond within 30 days.
We use Google Analytics, Calendly for scheduling, Zoom for meetings, and payment processors. Each third-party service has its own privacy policy. We do not control third-party services and are not responsible for their privacy practices. We do NOT sell your data to third parties.
We use essential cookies (site functionality), performance cookies (analytics), preference cookies (personalization), and marketing cookies (retargeting). You can control cookies through browser settings, our cookie consent tool, or opt-out links. See our Cookie Policy for full details.
Our Website is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we've collected such information, contact us immediately at privacy@designxner.com.
If we discover a security breach involving your personal information, we will investigate immediately, notify affected individuals within 30 days (or as required by law), and cooperate fully with authorities.
For EU/EEA residents, we ensure transfers comply with applicable data transfer mechanisms including Standard Contractual Clauses where required.
We may update this Privacy Policy to reflect changes in practices or regulatory requirements. We will post the updated policy, update the "Last Updated" date, and for material changes, notify you via email 30 days before effect. Continued use of our Website constitutes acceptance of the updated policy.
For privacy questions or rights requests:
Email: privacy@designxner.com
Subject: "Privacy Rights Request"
Response Time: 30 days
If unsatisfied, EU/EEA residents may file a complaint with their data protection authority; California residents may contact the California Attorney General; Canadian residents may contact the Office of the Privacy Commissioner.
Related Legal Documents
Review our other legal policies